Reference

Terms That Cover Every Part of Your Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out what you can expect from us and what we ask of you.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction & local law notice

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TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a rule has been applied incorrectly to your account, contact us directly. We handle terms-related queries through the channels below and aim to give you a written response rather than a form reply.

Team online

Live Chat

Reach our account team through live chat on the platform. Use this for urgent terms queries tied to an active deposit or withdrawal that has been paused.

Email Support

Send a detailed terms or account dispute to our support email. Include your registered wallet type — DANA, OVO, or GoPay — and your account reference for a faster response.

Help Centre

Our help centre holds the current published version of these terms alongside wallet verification steps and account eligibility criteria you can check anytime.

What These Terms Actually Cover

hades888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern your use of hades888, including account registration, fund management through supported e-wallets, participation in any game category, and how we handle disputes. Access to the platform depends on your local law and is available only where permitted in your eligible region. If you

1
are in a location where online gaming is restricted, these terms do not create any right to access. For deposits, the same account verification rules apply whether you fund through DANA, OVO, or GoPay — your wallet name must match the name on your registered account.
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Any mismatch will pause the transaction until identity is confirmed through our support channel. Withdrawals follow the same wallet-matching requirement, and the funds return to the same wallet used for the originating deposit. We reserve the right to update these terms when operational or legal changes
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require it. When an update happens, we will post a notice on the platform. Continued use after that notice counts as your acceptance of the revised terms. Players in Palembang and elsewhere across Indonesia are subject to the same version of these terms at all times.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Apply and Enforce These Terms

We enforce these terms consistently across every account. Whether your account is funded through OVO, DANA, or GoPay, the same rules on identity, deposits, and disputes apply. Here is how we handle the four areas that matter most to your account.

Data Handling Account data you submit at registration is used only to verify your identity and process wallet transactions. We do not sell your personal data to third parties.

Account Security Your account is protected by OTP verification at login. If you suspect unauthorised access, contact support immediately so we can freeze the account and review recent transaction activity.

Data Retention We retain account and transaction records in line with applicable operational requirements. You may request a summary of data we hold on your account by contacting support in writing.

Requesting Changes To update your registered wallet from DANA to OVO or GoPay, submit a request through live chat with identity verification. Changes take effect after our team confirms the match.

Answers to Common Terms Questions

These are the questions we get most often about how these terms work in practice — covering eligibility, wallet rules, account suspension, and how to raise a dispute.

These terms apply to anyone who opens or uses a hades888 account where access is permitted under local law. Eligibility depends on your region and applicable regulations.

No. Your registered wallet — DANA, OVO, or GoPay — must be in your own name. Third-party wallet use violates the identity-match rule and may result in your account being suspended.

We post a notice on the platform when terms change. Continuing to use your account after that notice is posted means you accept the updated version of the terms.

Contact us via live chat or email with your account reference and the specific clause you're questioning. We will review and provide a written response rather than a generic reply.

Yes. Accounts can be suspended for identity mismatches, suspected fraudulent activity, or breach of wallet rules. We will notify you and explain the reason where legally permitted.

The core rules are the same regardless of whether you use DANA, OVO, or GoPay. The wallet-to-account name match requirement applies equally to all three payment methods.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Every Part of Your Account

Reach Us About These Terms

Live Chat

Email Support

Help Centre

How We Apply and Enforce These Terms

Answers to Common Terms Questions

01 Who do these terms apply to?

02 Can I use someone else's DANA or OVO wallet for my account?

03 What happens if these terms are updated?

04 How do I raise a dispute about how a term was applied to my account?

05 Can my account be suspended under these terms?

06 Do these terms apply differently based on which wallet I use?

Terms & Conditions

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